Privacy Policy
Last updated: December 15, 2024
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
- Account information (name, email address, password)
- Payment information (processed securely through Stripe)
- Usage data and analytics
- Communication data (support tickets, emails)
- License and application data
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Provide and maintain our license management services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Improve our services and develop new features
- Monitor and analyze usage and trends
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption in transit and at rest
- Regular security audits and assessments
- Access controls and authentication
- Secure data centers with physical security
- Employee training on data protection
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With trusted service providers (under strict confidentiality agreements)
- In connection with a business transfer or acquisition
Your Rights
You have certain rights regarding your personal information:
- Access and update your personal information
- Delete your account and associated data
- Export your data in a portable format
- Opt out of marketing communications
- Object to certain processing activities
- Withdraw consent where applicable
Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
- Essential cookies for service functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
- Marketing cookies (with your consent)
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Email: privacy@licensechain.com
Address: 123 Innovation Drive, San Francisco, CA 94105
Phone: +1 (555) 012-3456